Customer-centric Service Design, Digital Product Design, and Branding
I create value and impact through design; I like to listen, learn, and inspire. Most of the time I'm thinking, enhancing, and designing services, products, and brands, and put customers and users first.
I’m passionate and focused on the connection of strategic innovation, design, and implementation. I love to inspire and lead project teams and manage external stakeholders. With 17 years professional experience as a designer and consultant, I don’t hesitate to lead and realise complex projects.
For me, it is essential to understand challenges and empower people so that we create together what is relevant and what matters.
I like to work for established brands (Deutsche Telekom, Google, Sanofi, Takeda, Europäische Reiseversicherung, Ergo Versicherungen, VR Leasing, Ethicon, Valuephone, Netto, Standard Life, Flow Fact, Liebherr, bouwfonds) and startups (Medicinisto, Xircles, BigRep, ZUQI, CARmee, Designoffices, smartConcierge, Duobloq, Lindermanns Tierwelt Shop, equeo, snom).
When I’m not thinking of users and their needs, I love to be with my wife and two kids, or use my Japanese saw to craft wood objects.